We are not in office weekends so please allow up to 1 business day for response time. If you have already placed an order, do not fret if we haven't reached out, we most likely have all of the info we need and will follow up with a proof on your scheduled due date based on the listing's turn around time. Please allow at least 1 business day for response time for any orders that are in queue. Buying questions will be forwarded to our customer service and handled as soon as possible including weekends.
We offer access for 90 days for you to edit and download your files! Due to the nature of the product, we do not offer permanent or unlimited access to edit our designs. These designs are meant for you to edit and download and if you need future edits, you are welcome to repurchase your design and take advantage of our extremely affordable prices. Licensing in the listing refers to your finalized download and does not refer to the editor. Please review all licensing to see all uses and privileges for your downloaded file.
No refunds or cancellations are offered for digital goods or any other items in this shop. Once a payment has passed through the system, it is non-refundable. Please take the time to read everything in the item description including shipping times before making a purchase. I provide you with plenty of information as well as a demo for DIY products to make an educated decision. If you are having trouble with templett.com, please contact me and I will do my best to help you through the issue.
We currently do not accept images of text. Please type out all text that will be replacing the dummy text of a pre-made or custom order. Failure to do so can end in a due date extension. You can send a PNG and JPG files in the conversations, but if you need to send a logo source file or a similar type of file, please email it to firstname.lastname@example.org with your order number in the subject line. Thank you!
Each graphic design item is subject to 5 revision rounds. Revisions are given up to 4 business days to complete for graphics such as brochures, flyers, business cards, and any design of that nature. Websites may take longer. If graphic design changes don’t fall under revisions and is actually a complete re-design, it can lead up to 8 business days for changes. Re-design is considered a revision round. Additional revisions beyond the 5 revision rounds will cost $8 per revision. Revisions also do not count in the original proof due date. You will receive your first proof by the scheduled due date and revisions are delivered after. Please plan accordingly.
By making your purchase, you agree to allow the designer to showcase all designs and project works publicly, on social media, and other platforms as well as future courses that will be made on video.
Demo link to try the item with your business info can be found in the item detail/description section of every design.
Due to the nature of digital items and the fact that you can't return it we don't offer refunds, exchanges and cancellations. That's why we provide the demo link so you can try the logo with your business info before the purchase, and all the terms and conditions are stated in the item details/description so please take time to read that before the purchase to see if the concept works for you.
The amount of time it takes to create a completely functional ready website or a shopify store depends on several factors.Customized designing part can take anywhere from 1 – 2 weeks, depending on the complexity of the design and the number of revisions required.Also the content providing from your side,The development part requires an additional time of 2 – 6 weeks, depending on the number of pages, and the functionality required.
Absolutely! I will provide you with a preview link so that you can check and see the changes made and we take it from there.
Unlimited! As many times as you want! I will keep revising the selected design until you are completely satisfied, as customer satisfaction is my duty.
Shopify, Wix, WordPress...
As I believe in transparency with my customers, so there is no hidden cost involved.